FAQ

For our technical grade service, no we do not. Black will be black, white will be white and skin will be natural. We will never arbitrarily lift blacks, tint highlights, apply grain, or introduce any other subjective looks to your videos. Subjectivity requires client direction and feedback, which inevitably leads to amendments. Removing this element from our technical grade service is key to how we can offer that service for a £199 flat fee. If you would like a full colour-grade, with the opportunity to work with our senior colourist to develop a custom look or feel for your project, please use the chat box on this website or email admin@justgrade.it for a custom quote.

Although Just Grade It uses professional level equipment for our work, we would not recommend using our technical grade service for the purposes of network transmission/broadcast, VOD platforms (Netflix, Prime etc) or commercial feature film packages. In colour-critical applications like these, where a proper QC pass is required and network specifications must be adhered to, you should take advantage of our full colou-grading service. Email admin@justgrade.it for a quote.

For technical grades, we don't do a full conform with your camera original files. Conforming is prone to XML errors, which slow us down. By scene-cutting a single, flattened file, we can be much more efficient, allowing us to offer our technical grade service for just £199. Before sending us your flattened file, make sure your edit is 100% locked. For our full creative grading service, we may need access to your camera original files, especially if you have shot raw. This will be taken in to account when we quote you for the work.

We prefer Pro Res 422 HQ for any projects that were shot with 8-bit or 10-bit codecs. If your project was shot with a 12-bit or higher codec (R3D, CRM, Arri RAW, BRAW, Pro Res RAW etc) we will need a Pro Res 4444 master file from you. If you are on a Windows PC and cannot export in Pro Res, we also accept Avid DNxHD, DNxHR and DNxUncompressed.

Please send us your film in the highest resolution you can, ideally matching the resolution it was captured at.

We will certainly try! If you shot on a camera with good bit-depth and minimal compression, we stand a high chance of pulling detail out of clipped or crushed areas. Even if we can't recover these details, we will still ensure your video is the best it can be. *Please read our Quality Disclaimer in the footer before using our service.

If you are using our technical grade service, our scene cut process can handle fades to black and cross dissolves, and some other basic transitions. Complex transitions may mean we can't grade that section of your video. In those circumstances, we would recommend you use our full colour-grading service, which can include a full conform with original camera files, allowing all transitions supported by DaVinci Resolve to work.

We certainly can. Send us just a few seconds of test footage (ideally including charts), along with a reference for the look you have agreed with the director, and we will create a show LUT for you to monitor with during production. Email admin@justgrade.it for a quote.